TailoredOS

Privacy policy

Last updated: 9 November 2026

Who we are

TailoredOS is a business platform operated by Meged Solutions ("we", "us"). This policy explains what personal data we process when you use TailoredOS, its websites and its sign-in, and how we protect it.

What we collect

Account data: your name, email address and profile picture, received from your organization's invitation and from Google or Microsoft when you choose to sign in with them. Business data: the records, files, mail and messages your organization stores in TailoredOS. Technical data: sign-in times, IP address, device and browser details, and an audit log of actions taken in your organization's workspace.

How we use it

We use your data only to provide and secure the service: to sign you in, show you your organization's workspace, send the notifications and messages you or your organization trigger, keep an audit trail, and give support when your organization asks for it. We do not sell personal data, do not use it for advertising, and do not use it to train AI models. Data received from Google or Microsoft sign-in is used only to identify you.

Who we share it with

Your organization controls its workspace and decides who can see its data. We use service providers that process data on our behalf under contract: Clerk (sign-in), Neon (databases), Vercel (file storage and this website), Hostinger (servers), Resend (email delivery), and Google and Microsoft (only when you sign in with them). We disclose data to authorities only when the law requires it.

How we protect it

Every organization runs on its own server deployment with its own database, file store and secrets, so one organization's data never shares a database with another's. Data is encrypted in transit, access is limited by roles, and every action is recorded in an audit log. Our staff have no standing access to your workspace: support access needs your organization admin's approval, is time limited and is audited.

How long we keep it

We keep your data for as long as your organization uses TailoredOS. When an organization ends its subscription or asks for deletion, we delete or return its data within a reasonable period, except where the law requires us to keep it longer.

Your rights

You may ask to see, correct or delete your personal data, and to receive a copy of it. If your account belongs to an organization, we may pass your request to its administrator, who controls that data. You may also complain to the Israeli Privacy Protection Authority or to your local data protection authority.

Contact

For any privacy question or request, write to TailoredOS@MegedIT.com. If we change this policy, we will update the date above and, for significant changes, notify organization administrators.